Communication

What is Listening with the Heart?

What is Really Listening? Third-ear listening is connecting and engaging with another human being on an emotional, or even spiritual level. I like how Ann Hart, CEO of Breakthrough Coaching explains it: “If you really want to connect, understand, and influence other people you need the power of listening from the heart. What I mean more…

Team Work

What Are Some Team Problems? Lencioni tells it like it is when he explains that many teams lack the kind of engagement they need. In particular, they can’t effectively argue about issues and decisions that are critical to success. “If team members are never pushing one another outside their emotional comfort zones, then it is more…

5 Toughest Work Conversations

By Anne Fisher, contributor  @FortuneMagazine ‘I want a raise’ Before asking for a raise — even if you need and deserve it — it’s easy to let self-doubt take over: What if your boss doesn’t think you’re worth the extra money? What if your boss hasn’t had a pay bump for a while, either, and labels more…

How Do You Deal With Drama At Work?

“There are many ways that drama can affect workplace relationships. One way that Marlene Chism often discusses in her workshops is how to stop taking the bait. You know what I mean. It’s those times when you put your foot in your mouth, or you get drawn into an argument or communication exchange that you later more…